Shipping and Delivery

PORTUGAL

Mainland

CTT (postal services)

Delivery within: 48h / 72h

Cost: 3,5€

FREE above of 50€

Delnext

Delivery in: 24h

Cost: 4,18€

Islands

CTT (postal services)

Delivery within: 72h / 96h

Cost: 3,5€

FREE above of 50€

CTT Expresso

Delivery in: 24h

From 0 to 80€ - Cost: 21,10€

Above 80€ - Cost: 17,10€

SPAIN

Mainland

Delnext

Delivery within: 24h

From 0 to 80€ - Cost: 4,29€

FREE above of 80€

Balearic islands

CTT (postal services)

Delivery within: 72h / 96h

From 0 to 80€ - Cost: 3,7€

FREE above of 80€

CTT Expresso

Delivery within: 48h

From 0 to 80€ - Cost: 19,54€

Above 80€ - Cost: 17,55€

Canary islands, Ceuta and Melilla

CTT (postal services)

Delivery within: 72h / 96h

From 0 to 80€ - Cost: 3,7€

FREE above of 80€

CTT Express

Entrega em: 24h

From 0 to 80€ - Cost: 30€

Above 80€ - Cost: 27€

Not applicable to Canary Islands!

EUROPE

Belgium

Luxembourg

Netherlands

CTT (postal services)

Delivery within: 5-7 business days

From 0 to 120€ - Cost: 5,8€

FREE above of 120€

TNT Express

Delivery within: 24h

From 0 to 120€ - Cost: 17,50€

Above 120€ - Cost: 12,71€

Austria

Denmark

France

Germany

Ireland

Italy

Poland

Sweden

United Kingdom

CTT (postal services)

Delivery within: 5-7 business days

From 0 to 120€ - Cost: 5,8€

FREE above of 120€

TNT Express

Delivery within: 24h

From 0 to 120€ - Cost: 20,07€

Above 120€ - Cost: 15,28€

Bulgaria

Croatia

Czech Republic

Estonia

Finland

Greece

Hungary

Latvia

Lithuania

Norway*

Romania

Slovakia

Slovenia

Switzerland*

Turkey*

CTT (postal services)

Delivery within: 5-7 business days

From 0 to 120€ - Cost: 5,8€

FREE above of 120€

TNT Express

Delivery within: 24h

From 0 to 120€ - Cost: 24,35€

Above 120€ - Cost: 19,56€

* 23% VAT deducted at checkout.

Rest of Europe

CTT (postal services)

Delivery within: 5-7 business days

From 0 to 120€ - Custo: 5,8€

FREE above of 120€

TNT Express

Delivery within: 24h

From 0 to 120€ - Cost: 26,40€

Above 120€ - Cost: 22,50€

REST OF THE WORLD

Brazil

Canada

United States

CTT (postal services)

Delivery within: 5-7 business days

From 0 to 120€ - Cost: 8,00€

FREE above of 120€

TNT Express

Delivery within: 24h

From 0 to 120€ - Cost: 24,65€

Above 120€ - Cost: 20,75€

China

United Arab Emirates

Hong Kong

Japan

Malaysia

CTT (postal services)

Delivery within: 5-7 business days

From 0 to 120€ - Cost: 8,00€

FREE above of 120€

TNT Express

Delivery within: 24h

From 0 to 120€ - Cost: 30,90€

Above 120€ - Cost: 27,00€

Australia

Mexico

New Zeland

South Africa

CTT (postal services)

Delivery within: 5-7 business days

From 0 to 120€ - Cost: 8,00€

FREE above of 120€

TNT Express

Delivery within: 24h

From 0 to 120€ - Cost: 32,98€

Above 120€ - Cost: 29,08€

We deliver all over the world.

If your country isn’t in the list please contact us.

Email: help@dialetu.com

Twitter: @dialetuhelp

Telephone: 255753289 (Mon. to Fri., 9.30-17.30, GMT)

CTT (postal services)

Delivery within: 5-7 business days

Cost: 8,0€

FREE above of 120€

TNT Express

Delivery within: 24h

From 0 to 120€ - Cost: 35,12€

Above 120€ - Cost: 31,22€

ADDITIONAL SERVICES

Insurance*

Cost: 5,60€

*If your order is damaged during the transport, the full amount is refunded.

Note: During the sales season, the free shipping policy may not apply.

Please note, the estimated delivery times are to be used as a guide only and commence from the date of dispatch. Dialetu is not responsible for any delays caused by the customs clearance process in overseas countries.

After we deliver your order to the transporter, it becomes their liability. If you receive an order with a damaged package, you should open it in front of the post clerk, and if the product is damaged, contact us immediately and put the damaged details in the proof of delivery. A proof of delivery without any reference to damages is like a delivered product in a perfect package. If you see any damage after you open the package, you should contact us immediately.

Orders registry:all of our orders have registry and you can track and trace them in the transporters' page. After we send the order, we email the code and a link to the transporters' page. This information can also be seen in the personal area. Orders are delivered in person and in case there is no one at home, you can get your order at the local post office.